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We decided to spoil you with our latest interview, we've caught up ERE Property managing director Helen Mercer-Jones

Can you tell us about yourself and how you got into your current role and what you like about your job?

I am a mum of 3 with a finance back ground. I enjoy a challenge and  I like to keep busy. That is one of the things that I love about my job, every day is different, I get to lead, motivate and handle issues, as well as strategically planning. I am very organised and I like  things in order.

What is that your company currently does and what sets them apart from their competitors?

We CARE, we are always striving to better ourselves and our processes, “Continuous improvement” is one of our core vales and this is something that we strive for. We invest time and understanding in our people and our clients.

How has Covid-19 affected the company?

Like all businesses, it was initially a challenge and we potentially panicked a little unnecessarily, our lettings business was effected the most, as Lets and maintenance was on hold, creating a huge back log for us to return to once the doors reopened. We are very lucky, we have a great team, and all the staff embraced working from home, we remained productive and worked well together to create a fun virtual work environment. We also continued to recruit, which has been really positive for our business.

What would you say your local property market is like at the moment?

Property is going fast, investors are seeing this as a good opportunity, interests rate are low, exchange rates for overseas investors are good and if the stock is completed then it is a great time to take advantage of the stamp duty offers.

Can anything be done to help the property sector at this moment in time?

The main thing that always effects the property market is uncertainty, the UK economy and the strength of property is still appealing, but fear and negative press on the economy can cause concerns

Do you think Covid-19 will have a lasting affect on the property market?

Not on property no, the population is ever growing, we are always going to need somewhere to live, and the renters market is high. The big change we have seen is in the rentals, more people are now looking at 2 bedroom apartments rather than 1 bed, which was normally the most popular. We believe this is down to people working from home and not wanting their desk in their room, or for the support bubble and not wanting to be on their own through isolation again.

Where do you see yourself and the company this time next year?

We have taken 2020 as a planning and strategy year. We are excited about the start of 2021, we now have everything in place and feel strategically stronger and more prepared than ever. COVID pressed the reset button for us and gave us the opportunity to really asses what we need, who we are and where we are going. Next year will be a great year full of growth and success.

If you would like know more about Helen or ERE property you can find them here.


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