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Peregrine Property

Our last interview this month is with owner of Elevate Home Styling Rebecca Suaznabar, here is what she had to say,

Can you tell us about yourself and how you got into your current role and what you like about your job?

Hi my name is Rebecca and along with my friend and business partner run Elevate Home Style. We both have a passion for property and interiors, but love working with people and getting to see inside people’s homes. I love being able to help people sell their home, which can be such a stressful time, and make things that bit easier. I wish there had been a service like ours when I moved house.

What is that your company currently does and what sets them apart from their competitors?

We help prepare people’s houses for sale. Our work is really bespoke and unlike a lot of big companies we specialise in working with what our clients already have, helping to organise and clear things away, so that it looks the absolute best for photos – and stays that way! We can help home owners see their property through a potential buyers eyes – which although a challenge is the most rewarding part. Now more than ever photos are so important for how buyers judge a property, we ensure that each room looks its best, and lives up to that in person. It’s often the small touches that go the furthest.

How has Covid-19 affected the company?

A lot of our work has been very hands on, in people’s houses. Since Covid-19 we have had to rely more on ‘virtual’ consultations. This can be a slower process than if we can see inside a property, but clients have had more time to put into making changes which has helped. The housing market locally has really started to pick up which is great, and i think people seem to be more open to new ideas of how to make their homes stand out visually.

What would you say your local property market is like at the moment?

I live in a small village where the market is generally quite slow, however things are really started to move, and quick which I haven’t seen before.

Can anything be done to help the property sector at this moment in time?

I think everyone in the industry needs to adapt and work with the current situation, even though it isn’t ideal. Now more than ever different companies need to work together to support each other. People will always want to move house, there will always be a need.

Do you think Covid-19 will have a lasting affect on the property market?

Yes I do, I think Covid-19 will have a lasting affect on most aspects of our lives. I think that it has made people even more aware of how important their homes are, when you have to spend weeks on end in them without leaving. What we look for has changed, and I think a lot more people will be looking for more outside space and office space.

Where do you see yourself and the company this time next year?

 Hopefully working with even more clients, and able to transform their homes (from inside rather than virtually!).

 

We'd like to thank Rebecca for her input, but if you'd like to find out more about her and Elevate Home Styling you can do so here www.elevatehomestyle.com.

 

Peregrine Property

In this week's latest interview we caught up Jaime Tillyer who co-founded Vouch and we'll let her tell you all about herself and Vouch.

Can you tell us about yourself and how you got into your current role and what you like about your job?

I co-founded Vouch with my husband, sister, brother in law and our CTO Dan three years ago. We identified a gap in the referencing market that offered agents a good quality reference that they could be involved in and also generate revenue to replace some of the lost income from the tenant fee ban.  I am the Operations Director, and the favourite part of my job is identifying ways in which we can make things slicker for agents and applicants and remove all pain points from the tenant moving experience.  We have also been redeveloping our platform to take on board all of the very latest technology, such as facial recognition and open banking technologies.

What is that your company currently does and what sets them apart from their competitors?

Vouch offers tenant referencing to letting agents that is not just cost-effective but also allows them to generate additional revenue.  We have led the way in paying commissions to letting agents and not just using tenant data as a way of bolstering our own profits.  We are different in the fact that we are driven by technology and are trailblazers for technology in the industry.

How has Covid-19 affected the company?

The property market took a hit at the start when people were restricted in moving however, we took this opportunity to reach out to all of our customers and take time to connect with them on the phone.  A lot of the time agents were working from home and it was great to just have a chat with them and hear their kids and animals in the background as I feel it really humanised people.  The number of customers we were onboarding also hit an all-time high as decision-makers from within businesses had more time to look at different products and services that were available to them.  Vouch is a contactless system, so it meant applicants could go through the whole application process from their phone and it does not involve any face to face contact.

What would you say your local property market is like at the moment?

We work on a national scale but we are based in Sheffield.  In terms of Vouch, we are seeing a record number of people going through the system and we are processing in excess of 20,000 applications per month. 

Can anything be done to help the property sector at this moment in time?

The fact that the courts are open again will help landlords who are struggling with rent arrears.  In terms of helping tenants, I think there is a great range of products out there that can help when moving.  For example, there are deposit replacement products, such as Reposit, that can be used to free up cash for tenants and provide an extra layer of protection for landlords as it offers more than the standard 5 weeks rent that is prescribed by the deposit cap.

Do you think Covid-19 will have a lasting effect on the property market?

My opinion is no, there will be short term effects such as the student market may see a downturn for the next academic year but people will always have to move. 

Where do you see yourself and the company this time next year?

Well, what a question...I think Vouch will still be leading the way in tenant referencing and selecting the best income generation products for agents by using the very best and latest technology that will not only save the agents money but also help grow their revenue streams as well. 

 

You can find more about Jamie and her company www.Vouch.co.uk here.

 

Peregrine Property

It’s quite often that when you first put your property for sale that you may choose the wrong estate agent as you often led by false promises that the estate agent tells you what you want to hear to get you on board, but later down the line your house is still on the market, with little viewings and having to reduce the value of your property once again. You should make yourself aware of other local estate agent tricks of the trade.

So, months are passing by, the interest in the property has dried up, you’ve probably been in contact with the estate agent daily just for an update on viewings but unfortunately there isn’t anything to report back on more often than not.

It’s time to consider changing estate agent, someone that prides themselves on customer service and would go the extra mile rather than about their own commission. The question that home sellers quite often ask is, but where do I stand contractually? Can I just change estate agent?

The very first thing you should do is take a read over the contract that was agreed, it will be in the fine print and most likely be under the breakaway clause. Most estate agents will let you do this as long as you given them a fair chance to sell your property, some may stipulate a 14 day cooling period so they can chase up ongoing leads and interest they may have, a final push.

Are they any fees involved to move away? It will be worth getting an opinion on this from your new estate agent, as some estate agents will put in what’s known in the industry as a “ready, willing and able purchaser” clause.

Peregrine Property

Customer service, honesty and transparency is something we pride ourselves on, you only have to read our reviews to see we are an industry leader in this.

If you have a property for sale that isn’t selling and perhaps your losing faith with your current estate agent, why not contact us and find out what we can do for you? We’re more than happy to help and advise.

 

estate agent

Today we caught up with Sarah Brown who is Head Of Property at Sexi Property Group, this is the latest of our interviews with different property experts across the country, lets find out what Sarah had to say!

Can you tell us about yourself and how you got into your current role and what you like about your job?

Working in the property industry for the last 18 years,  I’m a ‘property person’ through and through spending any spare time I have looking into another idea or project to increase our portfolio and enhance service levels. I started my property journey very early on at school age helping out on evenings/weekends at a firm owned by friends of our family, so it’s safe to say from an early age I was hooked by the desire of helping people and of course the hustle and bustle that the property world brings. Every day offers a new relationship which keeps it exciting.

What is that your company currently does and what sets them apart from their competitors? 

We were founded due to the common pitfalls of being a landlord, tenant and agent. We all had an overall desire to know we could do better and give landlords and tenants what they actually deserve opposed to receiving a commission focused service from an agency. We give our tenants a genuine 24 hour service offering hotel standard living in a residential property, they get free cleaning, same day maintenance, anything to make their experience the best, we can offer it. It’s so important to be diverse and think outside the box in our competitive industry.

How has Covid-19 affected the company? 

It has proved how great we are, our occupancy rates smashed UK averages, our teams continued to work at full capacity communicating with our customers regularly as we were clearly aware our clients needed us more than ever! Through our proactive approach our customer satisfaction and our occupancy rates are better than ever. Demand for living in our properties is at an all-time high, it has brought more business from landlords and tenants. Our motto is ‘Look after your customers and they will look after you.’ Whilst other companies closed their doors or offered reduced services, we opened our services wider by adding a 24 hour dedicated Covid response line to all of our customers offering services such as groceries, study supplies and tutor support for any students we have. Such a small gesture from us staples why we are the best that what we do. 

What would you say your local property market is like at the moment? 

Liverpool is a global brand, due to the affordability it offers Liverpool has always been a top pick for investors. There is huge opportunity for investors to take advantage if given the correct guidance.

Can anything be done to help the property sector at this moment in time? 

There has been some great initiatives already the property market is very buoyant. There is mixed views on how things will go next year with some experts predicting a downturn but let’s see. After huge changes to the way our industry operated this year, we led the way and hope others follow Sexi Property Group in embracing technology to move forward with how we as an industry give a more remote service but keep that personal touch.

Do you think Covid-19 will have a lasting effect on the property market? 

We are hugely optimistic for the future and constantly evolving. We are proof that acting outside of the box instead of just thinking outside of the box can produce amazing results. Sexi Property Groups clients and customers will continue to benefit as we evolve. 

Where do you see yourself and the company this time next year? 

Our growth over this past decade has been a phenomenal achievement. We don’t see the next decade being any different. As our CEO always says “we all are 100% responsible for our own successes or failures” Sexi Property group have a winning formula and we look forward to major success in the future with our clients, business partners and customers. We are available for any queries and invite all new enquiries from investors.

If you would like to find out more about Sarah or Sexi Property Group you can find their website here:

www.sexipropertygroup.co.uk

 

 



 

 

 

 

 

 

 

 

 

 

estate agent hull

We've decided for our 3rd interview it would be great to get a local view point on the property market of Hull, who better to ask than local property investor and developer Aaron Sutherland? He's what he had to say....

Can you tell us about yourself and how you got into your current role and what you like about your job?

My name is Aaron Sutherland, 29 (soon). So I suppose it stems back to the last recession really. I was doing my apprenticeship in bricklaying when the recession hit, which left me without a job. I was actually told by college to stop going in as no one was paying for my course! Anyways I got a job with a company who did alterations, new bathrooms, conversions of barns and general building really. Learnt a lot there, and after a couple of years went on to start my own business doing the same. But something twigged where I was getting paid to do the work for people (investors), yet they were still making more money that there were paying me. So after some time I became the investor and still the builder also, like getting paid twice really. Here I am today and what I really like about it is the transformation! What I love the most is the reaction I get when the agents come back in and see the finished product! Somehow I can walk into somewhere and picture it in it’s finished product!

What is that your company currently does and what sets them apart from their competitors?

So we buy properties and land. We renovate properties and sell them back on and, we look to build on the land. We are also building our investor base as we’re starting to source and move on what don’t fit our strategies. But our finished product doesn’t look like your generic one what others do. We don’t use white or magnolia paint on walls! In our last renovation we actually had a Matt black kitchen, black oak floors and pink walls. We like a better visual finished product, nothing is rushed. We also document everything and show the process on our social media platforms, for everyone to see.

How has Covid-19 affected the company?

Well it’s certainly made some things more difficult. We had a spout where materials were really sparce, we were relying on relationships we have to get a hold of certain things to get things finished. Obviously made things longer to finish, which means takes longer to get paid. But we’re still here and still going strong, in fact relationships made in this time will be better for the future to come. Always a silver lining! Of course we try to help others in the industry where we can or would, just have to give us a shout.

What would you say your local property market is like at the moment?

Manic! Prices are inflated due to the demand at the moment, people are paying them too. Everything is flying out just as fast as it’s coming in. Deals are harder to come by but, it’s helped when we sold our last. It went for more than we planned so can’t complain too much.

Can anything be done to help the property sector at this moment in time?

In terms of help in this moment I think the banks need to sort out this deposit problem. First time buyers are shook from the availability of mortgage products, basically it’s 15% deposit, unless you fit the tight criteria for the other products. The stamp duty holiday can stay a while too, maybe even forever ha!

Do you think Covid-19 will have a lasting affect on the property market?

I suppose it all depends on the banks and what they choose to do. If the market doesn’t open up for first time buyers soon it could change things. I know people who are now renting because of the deposit scenario. No one really knows what’s going to happen to the prices. Some are saying Q1/Q2 there will be a drop, then some forecasts show no drop whatsoever. No body really knows.

Where do you see yourself and the company this time next year?

Thriving still! We’ve made some new relationships and a form of partnership this year, which should really open new doors for the next year. Obviously in my opinion (and others) continue to be the best in offering renovated properties to the market. We’d love to be really up there in terms of number of properties and land plots bought or sold to our investors, which we’ve now branched out to do. Recently we sourced on something over 3/4 of a million pounds, in this climate. So getting out of this who knows what’s next. 

Aaron Sutherland

If you have your own questions for Aaron why not contact him at AWS Developments?

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